CUSTOMER TESTIMONIALS

In a recent customer satisfaction survey:- 100% of patients reported the overall quality of care they received as excellent and also 100% of patients felt that the physiotherapy services at Alderbank Clinic provides ‘ value for money’.

Lee is very good at his job and brilliant at identifying the root of a problem and explaining the best exercises for recuperation. I wouldn’t hesitate to recommend.
Michael H

I attended your clinic in early December 2020 with a shoulder injury after my GP refused to see me face to face. You conducted a ROM assessment for me and sent your findings back to my GP at…
This is simply a professional courtesy email to let you know the outcome of your assessment so that you may be able to use those findings in future cases and also to thank you very much for your kind, and “VERY” professional service.

I attended a scan yesterday at Preston, and it was found that I had a supraspinatus tendon tear in my right shoulder, and the referral back to the GP will most likely suggest surgery is required to rectify the problem.

Once again, thank you so much for your help with this matter, and thank you for such a professional service.

Ken

Vicky & Lee are great. Ultra-professional, highly personable and very down to earth. They are wonderful at what they do.
A.P

Thank you once again to Lee, Vicky and the Team at Alderbank Therapy Clinic for your help and support over the last couple of months. I have worked with both Lee & Vicky for, potentially 15 years, as both a Team GB athlete and now a professional Ice skater. I wouldn’t have it any other way! As Always, You’ve very nearly fixed me!
L.W

Lee has always helped me and my very physical lifestyle keep going, including through various setbacks and injuries I’ve had over the years.

He has always facilitated keep me to pulling, pushing, lifting, moving and training in all the ways I desire.

If anyone asks – Lee is my man, simple. Thank you Lee.

Wayne H

Friendly staff and great advice, certainly one of the best places to go.
Mr A.R

I’ve used these guys on several occasions for sports injuries and they have always been super helpful and fixed things quickly. I’ve not needed to wait for appointments, there’s good covid safety and I’ve had several different types of treatment: mainly exercises but also ultrasound, acupuncture & electrical pulses. Reasonably priced & highly recommended for their results.
Nick G

Lovely & friendly staff. I was struggling with an ankle injury for a few months and went to see Lee who gave me treatment on site and exercises to do at home which really helped heal the injury quicker than expected. I would certainly recommend and they are very competitively priced too.
S G

An acute lower back injury with intense disabling pain, meant I felt particularly vulnerable and tearful. Lee reassured me, clearly explaining what was going on, and what I needed to do.

He was respectful, professional and I felt I could trust his advice. Within 3 sessions and a week I am feeling more confident and reassured and I was able to keep working as a self-employed person

LB

Vicky recently treated one of my staff who had a torn muscle in his back. He had been in agony and unable to work for 3 days.

He was better the following day and back to work within 2 days.

He described Vicky as amazing and could not believe the difference she made. They also fitted him in to a cancellation appointment just 2 hours after I telephoned, so the service they offered was excellent

GCH

Vicky at Alderbank is amazing! I never have to wait long for any appointment and she is very knowledgeable regarding musculoskeletal issues.
K.N

For many years, I have used Alderbank for the treatment of various injuries that have been mainly caused by my over-ambitious middle distance running. On each occasion that I have limped nervously back to the Clinic, Lee has made a calm and professional assessment of what has gone wrong then devised a treatment plan to get me up and running as soon as possible. I have been additionally grateful for the home exercises that have been prescribed for me to undertake between the Clinic sessions – these have certainly accelerated my recovery. Lee’s vast experience means there has never been any occasion on which he has been unsure of the right approach to adopt for my various problems. I cannot speak too highly of the professionalism, care and expertise that has been established at Alderbank. There is always a pleasant welcome from the reception team and this sets the friendly tone for each visit.
G.W

Brilliant service from the clinic. Lee offered an emergency appointment to treating my severe back pain. Diagnosis, treatment in one session and good advice on exercises has put me on the road to recovery very quickly. Service from Lee and Vicky is always incredibly insightful, professional and effective.
J.I

I have been visiting both Lee and Victoria intermittently as required over many years for various different issues and sport related injuries and have always found them friendly, efficient and highly knowledgeable. Highly recommend Alderbank Physiotherapy.
Julie R

Vicky and Lee have treated me through two hip replacements and have many years of experience. The knowledge and skill they have is second to none and they can diagnose and treat with clinical excellence. I have had Physiotherapy, acupuncture and shock therapy and would highly recommend them.
L. M

I have been going to Alderbank Physiotherapy Clinic for over 8 years with numerous sport related injuries and I can honestly say the service and treatment I have received each time has been absolutely outstanding.

Lee is my go to and he is the most knowledgeable person I have ever met about how the muscles and ligaments work in the body. On each occasion, Lee has helped me back to full fitness and I would recommend Alderbank to anyone.

Not only is the treatment excellent, however the staff consistently go above and beyond to make sure your experience is a positive one. In my opinion, there is no better place than Alderbank.

Jake H

I damaged my Achilles heel in an accident some 12 months ago, causing severe pain and a large swelling on my heel. After numerous visits to the doctor I visited Alderbank Physiotherapy and was recommended a course of Shockwave Therapy Treatment.

The results have been unbelievable, after just 6 treatments I have no pain whatsoever and the swelling has virtually gone. I would not hesitate to recommend this treatment.

C O

Fantastic treatment by Lee, for a long term complicated mobility issues. Lee explains details of treatment & exercise. Very professional no hesitation in recommending.
Mrs MW

The treatment we have received here has always been first class, perhaps most important of the ‘whole person’ and not merely an injury
MRS J

Friendly, efficient professional care, excellent
MS S