CUSTOMER TESTIMONIALS

In a recent customer satisfaction survey:- 100% of patients reported the overall quality of care they received as excellent and also 100% of patients felt that the physiotherapy services at Alderbank Clinic provides ‘ value for money’.

The treatment we have received here has always been first class, perhaps most important of the ‘whole person’ and not merely an injury

MRS J

Vicky recently treated one of my staff who had a torn muscle in his back. He had been in agony and unable to work for 3 days.

He was better the following day and back to work within 2 days.

He described Vicky as amazing and could not believe the difference she made. They also fitted him in to a cancellation appointment just 2 hours after I telephoned, so the service they offered was excellent

GCH

Friendly, efficient professional care, excellent

MS S

I damaged my Achilles heel in an accident some 12 months ago, causing severe pain and a large swelling on my heel. After numerous visits to the doctor I visited Alderbank Physiotherapy and was recommended a course of Shockwave Therapy Treatment.

The results have been unbelievable, after just 6 treatments I have no pain whatsoever and the swelling has virtually gone. I would not hesitate to recommend this treatment.

C O

An acute lower back injury with intense disabling pain, meant I felt particularly vulnerable and tearful. Lee reassured me, clearly explaining what was going on, and what I needed to do.

He was respectful, professional and I felt I could trust his advice. Within 3 sessions and a week I am feeling more confident and reassured and I was able to keep working as a self-employed person